Methodologygeneric

Email Classifier

Automatically categorize emails by type, priority, and required action

claude-office-skills/skills

Install

npx skills add https://github.com/claude-office-skills/skills --skill email-classifier

Use with your agent

Install the Email Classifier skill, then use it as build context. Run: npx skills add https://github.com/claude-office-skills/skills --skill email-classifier. Then read the installed skill.md and follow its guidance to build or refactor my project.

Email Classifier

Automatically categorize and prioritize emails to help manage inbox overload.

Overview

This skill helps you:

Classify emails by category and type
Determine priority and urgency
Identify required actions
Filter out low-value emails
Organize for efficient processing

Classification Categories

Primary Categories

Category	Description	Examples
Action Required	Needs your response/action	Requests, approvals, questions
FYI	Informational, no action needed	Updates, announcements, reports
Waiting	You're waiting for others	Follow-ups, pending responses
Delegated	Forward to someone else	Wrong recipient, team matters
Archive	Keep but no action	Confirmations, receipts
Delete	Low value, can remove	Spam, irrelevant promos

Email Types

Type	Description
Meeting	Invites, updates, cancellations
Task/Request	Someone asking you to do something
Question	Needs your answer
Update/Report	Status updates, progress reports
Approval	Needs your sign-off
Newsletter	Subscribed content
Marketing	Promotional content
Alert/Notification	System alerts, notifications
Personal	Non-work related
Spam/Phishing	Unwanted or suspicious

Priority Levels

Priority	Response Time	Indicators
🔴 Urgent	Within hours	Deadline today, executive request, blocking issue
🟠 High	Within 24h	Important client, time-sensitive, direct request
🟡 Normal	Within week	Standard requests, routine matters
🟢 Low	When convenient	FYI, newsletters, non-urgent updates

How to Use

Single Email Classification

"Classify this email: [paste email content]"

Batch Classification

"Classify these emails and organize by priority:
1. [Email 1]
2. [Email 2]
3. [Email 3]"

With Rules

"Classify my emails. Treat anything from @client.com as high priority"

Output Format

Single Email

## Email Classification

**From**: [email protected]
**Subject**: Q1 Budget Approval Needed

| Attribute | Value |
|-----------|-------|
| **Category** | Action Required |
| **Type** | Approval |
| **Priority** | 🔴 Urgent |
| **Deadline** | EOD Friday |
| **Sender Importance** | High (CFO) |

### Recommended Action
Review attached budget and approve/reject by Friday EOD.

### Suggested Response Time
Within 4 hours

### Labels/Tags
`finance`, `approval`, `q1-budget`, `executive`

Batch Results

## Email Classification Results

**Total Emails**: 15
**Processing Date**: 2026-01-29

### Summary
| Category | Count | % |
|----------|-------|---|
| Action Required | 4 | 27% |
| FYI | 6 | 40% |
| Delete/Spam | 3 | 20% |
| Waiting | 2 | 13% |

### 🔴 Urgent (2)
1. **[Subject]** from [Sender] - [Action needed]
2. **[Subject]** from [Sender] - [Action needed]

### 🟠 High Priority (3)
1. **[Subject]** from [Sender] - [Type]
2. ...

### 🟡 Normal (5)
1. ...

### 🟢 Low/FYI (5)
1. ...

Custom Rules

Define Your Rules

## My Email Rules

### VIP Senders (Always High Priority)
- CEO, CFO, CTO
- Direct manager
- Key clients: @bigclient.com

### Auto-Archive
- Newsletters (unless from [specific])
- Automated reports (after reading)
- CC-only emails (if no @mention)

### Auto-Delegate
- IT support requests → it-team@
- HR questions → hr@

### Red Flags (Mark Urgent)
- "URGENT" in subject
- Legal/compliance mentions
- Customer complaints

Spam/Phishing Detection

Warning Signs

## Suspicious Email Indicators

**Risk Level**: 🔴 High / 🟠 Medium / 🟢 Low

### Red Flags Detected
- [ ] Sender domain doesn't match display name
- [ ] Urgency pressure tactics
- [ ] Request for credentials/personal info
- [ ] Suspicious links (hover to check)
- [ ] Unexpected attachments
- [ ] Grammar/spelling errors
- [ ] Generic greeting ("Dear Customer")

### Recommendation
[Do not click links / Report as phishing / Safe to proceed]

Workflow Suggestions

Processing Order

## Recommended Processing Order

### Morning (30 min)
1. 🔴 Urgent emails first (2 emails, ~10 min)
2. 🟠 High priority (3 emails, ~15 min)
3. Quick wins under 2 min (5 emails, ~5 min)

### Batch Later
- 🟡 Normal priority - schedule 1 hour block
- 🟢 Newsletters - end of day or weekend

### Delegate Now
- Forward [Email X] to [Person] for handling

Suggested Folder Structure

📁 Inbox
├── 📁 Action Required
│   ├── 📁 Today
│   ├── 📁 This Week
│   └── 📁 Waiting For Response
├── 📁 FYI / Read
├── 📁 Reference
│   ├── 📁 Projects
│   ├── 📁 Clients
│   └── 📁 Receipts
└── 📁 Newsletters

Integration Ideas

Calendar Integration

Meeting emails → Check/update calendar
Deadline mentions → Create calendar reminder

Task Integration

Action items → Create tasks
Follow-ups → Set reminder

CRM Integration

Client emails → Log in CRM
Lead inquiries → Create lead record

Limitations

Cannot access email accounts directly
Classification is based on content provided
May miss context from email threads
Cannot guarantee phishing detection
Personal judgment needed for edge cases